All orders over $70 receive free shipping within the contiguous United States.
Orders outside of the contiguous United States are not eligible for this offer.
If you choose the free shipping option, the shipping method is our choice.
We ship all over the world!
Shipping prices depend on the weight and destination. International shipping for a combo outside of North America typically costs $50.00.
Orders to many countries can be placed directly through our website. If your country is not listed on our website, please contact us!
Additional fees, duties, and/or taxes may be imposed on your package during transit. It is your responsibility to cover any additional charges as applicable.
All Gatorback tool belts and bags are covered by the manufacturer, Contractor Pro, by a one year manufacturer guarantee against manufacturer defects. Please contact us with any warranty claims and we will forward your information to the manufacturer.
If defective, your tool belt or bag will be either repaired or replaced.
Manufacturer defects include popped rivets and seams that have come out.
Normal wear and tear is not covered under this warranty.
Damage due to mishandling, abuse, or cuts on the tool belt or bag is not covered.
Returns and Exchanges
All exchanges must be approved by us within 30 days of placing your order. Please contact us for all exchange requests.
If your belt does not fit, please let us know. We can accomodate most belt exchanges.
When sending back an exchange, you are responsible for the return shipping costs. We will cover the cost to send the correct size back to you.
Please send only the items that need to be exchanged and not the entire combo.
All returns must have an RMA number that can be obtained by contacting us with 30 days of placing your order.
Unused tool belts can be returned within 30 days for a full refund. Product showing use will not be returnable except under exceptional circustances. For questions please contact us.
Any unauthorized returns, or returns sent to the incorrect distribution facility, may not be accepted or unnecessarily delay the processing of your return. Please return all unwanted items to the address provided by our customer support representative.
Last Updated: September 1, 2013
During your visit to our website we collect information from you in order to accurately process your order. This information includes but is not limited to name, address, contact information, and payment information. This information is used to process and ship your order, provide status updates for your order and to provide additional communication with you.
Your information will not be sold for use outside of the Gatorback Online website.
Credit card information is collected during your order; however, this information is immediately deleted upon successful payment. Some financial information is retained in order to provide verification of payment. Personal and financial information are not shared outside of this website or payment gateway.
Cookies are used on this website. If you choose to reject the cookie you will still be able to browse the Tool Belt Store, but you will be unable to place an order.
If you do not want to receive e-mail from us in the future, please let us know by replying to the emails you receive and request to no longer receive e-mail from us.
Your shipping information is sharing with UPS, USPS, and/or Smarty Streets . Only the the minimum amount of information is provided in order to ensure efficient delivery of your order.
If you feel that this site is not following its stated information policy, you may contact us using the contact page.